I happened to chance upon Carat Heritage online while looking for an everyday ring and I love their customer service, attention to customer, and quality of their pieces so much that over three months I purchased three different pieces :)

They have a good range of pieces that are uniquely them and timeless pieces too at competitive prices. As a jewellery noobie I had a ton of questions, but Dawnne and Ashley were so patient with them.

Thank you :)

Love the pinky ring!! Have been wearing it ever since I got it in Feb and it’s still super sparkly - got many praises too! Will purchase again

Great communication and service, I’ve received my purchase within 2 hours. Genuine jewelry with competitive price!

Lovely craftsmanship and excellent diamonds that sparkle a grade above others. So pleased with my purchase and will be back for more.

Thankful to have Ashley to help me out with all my questions, make the transaction fast and easy. Super in love with my solitaire ear studs, would definitely get my next jewelry from them.

Excellent service and responsive with good knowledge on jewellery . Gave great gift advice also for first time buyers .

Prices are highly comparable and competitive . Products are simple , classy and elegant

Recently purchased a Vita Oval 3-carat diamond ring from Carat Heritage, and I couldn’t be happier with the entire experience. The service was exceptional from start to finish—professional, attentive, and truly customer-focused.

The ring itself is absolutely stunning. The diamond shines brilliantly, the craftsmanship is excellent, and the overall quality exceeded my expectations. It feels luxurious yet still great value for money, which makes the purchase even more satisfying.

My wife loves the ring, and seeing her so happy makes this buy incredibly special. I highly recommend Carat Heritage to anyone looking for beautiful jewellery and trustworthy service. We will be back!

I was pleasantly surprised when I received my earrings. I bought from many other brands like mejuri, holly gray, lullajewelry but the sparkle on these earrings are blinding!! I was so pleased with them I proceeded to customise a tennis bracelet with Carat Heritage because I felt that the quality and the pricing was fair. Looking forward to receiving my new bracelet!

Fabulous service, attentive and supportive. Ashley provided great advice and was super responsive. I’m so pleased with the end result - my earrings are beautiful.

Was hesitant at first as I didn’t know if I would be disappointed by the quality of the diamonds, or the setting. I had bought diamond studs from a well known global online jeweller and had been disappointed by the earrings I got. However, Ashley was very patient and obliging in sharing photos and videos of the earring.

After price checks across all the well known online jewellers, could not find a better deal for the same specs of diamond studs. So I took the plunge!

Totally in love with the earrings. They are absolutely gorgeous. Quality of the stones shines right through in how they catch the light, sparkle brilliantly. The setting is also done beautifully.

Bought this pair of ear studs as a Mother's Day gift and she really loves it! It's chic and not too flashy so she feels comfortable wearing it regularly- but also classy and shiny enough for her to transition to an evening out for a nice dinner!

The service from Ashley was extremely personal and the ring I received, just beautifully perfect. The cherry on top is receiving it way ahead of time (almost 3 weeks early). I cannot recommend Carat Heritage enough. I will be going back for the wedding bands for sure. Thank you!

The experience was incredible from start to finish. Ashley was super friendly, patient, and genuinely helpful throughout the process. She made what could have been a stressful decision feel easy and enjoyable.

The ring itself is absolutely stunning, beautifully crafted, perfectly sized. It felt personal and meaningful.

I can’t recommend them enough not just for the quality of the ring, but for the outstanding service.

Lost my wedding ring 7 years ago and never got around to getting a replacement as my trust issues held me back from imparting my hard-earned money to just any vendor... until Carat Heritage came (I never thought i'd get a lab-grown diamond) and I have absolutely no regrets!

Ashley's customer service was amazing, meticulous, honest, patient, professional and such a joy to work with that i am all smiles now just by thinking back on all that. She not only helped replicated my lost wedding ring but my new ring came out much more stunning that I am absolutely in love with it (albeit sayang to wear because it's just so sooooo beautiful!). Quality's impressive with attention to detail, sparkling shine and luxurious packaging. Worth every single penny and highly recommend Carat Heritage!

In love with how it catches the light and brightens up the whole look. Can’t go wrong with these. Prompt and great service from Ashley. All in, a very pleasant experience